Returns, Refund & Cancellation Policy

Return Policy

If you are not satisfied with purchase, The Rainkey provide replacement or you can return the product.  After receipt of the returned item, we provide refund to the buyer if the reason is genuine. Buyer can return items in the original packaging within 7 days of the purchase with receipt or proof of purchase.

To return your product, Please make sure that the following address is clearly printed/written on your returns parcel with the The Rainkey Order ID

M/s. THE RAINKEY,
F1, B-BLOCK, PLOT No-15 & 16,
7th STREET, SRI SRINIVASA NAGAR,
POONAMALLEE,
CHENNAI- 600056
TAMILNADU , INDIA
Mobile : +91 99622 70782 / 98947 70782
Email: [email protected]

Refunds

All payment made by members for local & internatonal via Paypal, refunds will be issued to the original mode of payment & same account provided at the time of purchase.

Cancellation Policy

Orders once placed on the website www.therainkey.com , cannot be cancelled on customer / buyer side.  You must contact us to request a return by sending a email to [email protected]